Job Description
Join Nashville Tech Solutions as a Weekend IT Support Specialist and elevate our client's digital infrastructure while enjoying a flexible schedule. This contract role is perfect for tech professionals seeking weekend opportunities in Music City. You'll provide critical technical support across diverse industries while collaborating with our dynamic team.
We offer competitive compensation, cutting-edge project exposure, and a culture that values work-life balance. This 6-month contract requires weekend availability (Sat/Sun) with potential weekday flexibility.
Responsibilities
- Provide Tier 2/3 technical support for enterprise systems and network infrastructure
- Deploy, configure, and troubleshoot hardware/software across client environments
- Document technical procedures and create comprehensive incident reports
- Collaborate with cross-functional teams on system upgrades and security protocols
- Monitor network performance and proactively address potential issues
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience with Windows/macOS environments
- CompTIA Network+ or equivalent network certification required
- Strong expertise in cloud platforms (AWS/Azure) and SaaS applications
- Excellent troubleshooting skills for hardware, software, and network issues
- Ability to work independently with minimal supervision during weekend shifts
- Valid Tennessee driver's license for occasional client site visits
- Experience with ticketing systems (ServiceNow/Jira) preferred