Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist and become the backbone of our weekend operations! We're seeking a tech-savvy professional to deliver exceptional IT support during high-demand weekend shifts. This contract role offers flexible hours while maintaining critical infrastructure for our Philadelphia-based clients. Enjoy competitive compensation, modern work environment, and the opportunity to showcase your technical expertise in a dynamic setting.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage network security protocols and system backups
- Install/configure new equipment and software systems
- Document incident reports and maintain IT documentation
- Collaborate with weekday teams for seamless transition
- Monitor system performance and troubleshoot network issues
- Support clients with weekend-specific IT emergencies
Qualifications
- 2+ years of IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows/macOS environments
- Strong knowledge of network infrastructure
- Excellent problem-solving and communication skills
- Ability to work independently during weekend shifts
- Valid driver's license for occasional on-site visits