Job Description
Join NexusTech Solutions as a Weekend IT Support Specialist and elevate your career while enjoying San Diego's vibrant lifestyle! This contract role offers premium compensation for skilled professionals seeking flexible weekend schedules. You'll provide critical technical support to enterprise clients in a dynamic, fast-paced environment. Perfect for tech enthusiasts who thrive on weekend flexibility without sacrificing career growth.
Responsibilities
- Deliver remote and on-site technical support for enterprise hardware/software systems
- Manage helpdesk tickets with 95% first-call resolution rate
- Install, configure, and troubleshoot Windows/macOS environments
- Document technical procedures and maintain asset inventories
- Collaborate with cross-functional teams during system outages
- Conduct user training on new IT solutions
- Implement cybersecurity protocols for weekend system updates
Qualifications
- 3+ years of enterprise IT support experience
- CompTIA A+/Network+ or equivalent certifications
- Advanced proficiency in Active Directory and cloud platforms
- Strong diagnostic skills for hardware/network issues
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Weekend availability (Sat/Sun 6AM-2PM PST)