Job Description
Join TechFlow Solutions as a Contract Weekend IT Support Specialist and elevate your career in Silicon Valley's dynamic tech landscape. This premium contract position offers flexible weekend shifts while working with cutting-edge enterprise systems. You'll be part of an innovative team supporting Fortune 500 clients with critical infrastructure maintenance and user-centric solutions. Competitive compensation, remote-friendly collaboration, and project-based autonomy make this ideal for tech professionals seeking work-life balance without sacrificing impact.
Responsibilities
- Provide Tier 2-3 technical support for enterprise hardware/software systems during weekend shifts
- Execute server maintenance, patch deployments, and security updates during off-peak hours
- Resolve complex network, cloud (AWS/Azure), and cybersecurity incidents with SLA adherence
- Document technical procedures and create knowledge base articles for weekend operations
- Collaborate with on-call engineers for cross-team incident resolution
- Conduct weekend system health checks and performance optimization
- Maintain compliance with SOC 2 and ISO 27001 protocols
Qualifications
- 5+ years in enterprise IT support with proven weekend shift experience
- Expertise in Windows Server, Active Directory, and cloud infrastructure (AWS/Azure)
- CompTIA Security+ or equivalent cybersecurity certification required
- Advanced troubleshooting skills for network, storage, and virtualization systems
- Strong scripting abilities (PowerShell/Python) for automation tasks
- Experience with ticketing systems (Jira/ServiceNow) and ITIL best practices
- Ability to work independently with minimal supervision during off-hours