Job Description
Join our dynamic team as a Weekend IT Support Specialist in Phoenix! We're seeking a tech-savvy professional to provide critical IT infrastructure support during weekend shifts. This contract role offers competitive compensation and the opportunity to work with cutting-edge technology in a collaborative environment. Perfect for candidates seeking flexible weekend hours while advancing their IT career.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Troubleshoot and resolve complex IT issues with minimal supervision
- Deploy and configure new equipment including servers and workstations
- Maintain system documentation and update knowledge base articles
- Monitor network security and implement best practices
- Collaborate with weekday IT teams for seamless operations
- Document incident reports and maintain service level metrics
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows OS, Active Directory, and cloud services
- Strong network troubleshooting skills (TCP/IP, DNS, DHCP)
- Experience with ticketing systems (ServiceNow, Jira preferred)
- Ability to work independently in a fast-paced environment
- Valid Arizona driver's license for occasional on-site visits
- Weekend availability (Saturday/Sunday, 6 AM - 6 PM)