Job Description
Are you ready to take control of your work-life balance?
Innovate Systems is seeking a highly skilled Contract IT Support Specialist to join our dynamic team in San Antonio, TX. We are looking for a tech-savvy professional who thrives in a fast-paced environment and is available to work exclusively on weekends. This is a unique opportunity to earn a premium hourly rate while enjoying your weekdays completely free.
As a Weekend IT Specialist, you will play a critical role in ensuring our client's infrastructure remains robust and reliable during peak hours. If you are a problem-solver with a passion for technology and a desire for flexible scheduling, we want to hear from you.
Responsibilities
- Tier 1 & 2 Support: Provide exceptional technical assistance and troubleshooting for hardware, software, and network issues to onsite personnel.
- System Maintenance: Perform routine maintenance, updates, and patch management for workstations and servers to ensure optimal performance.
- Asset Management: Track IT inventory, manage equipment distribution, and conduct regular audits of hardware assets.
- Network Troubleshooting: Diagnose and resolve connectivity issues, ensuring seamless communication across the local network.
- User Training: Assist new hires with onboarding technical processes and provide guidance on best practices for IT security and usage.
- Incident Reporting: Document all technical issues, resolutions, and system changes in the ticketing system accurately.
Qualifications
- Experience: Minimum of 2-3 years of experience in IT support, help desk, or technical support roles.
- Availability: Must be available to work Saturdays and Sundays on a weekly basis.
- Certifications: CompTIA A+ or Network+ certification is highly preferred.
- Technical Skills: Proficient in Windows 10/11, Microsoft Office Suite, and basic networking concepts.
- Communication: Strong interpersonal skills with the ability to explain complex technical concepts to non-technical users.
- San Antonio Residence: Must reside in or be willing to commute to San Antonio, TX.