Job Description
Join our dynamic team as a Weekend IT Support Specialist and deliver exceptional technical assistance during critical weekend operations. This contract role offers flexible hours while supporting enterprise systems in Philadelphia's thriving tech corridor. Ideal for tech professionals seeking weekend-only contracts with competitive compensation.
What We Offer:
• Premium weekend shift premium ($10/hr above standard rates)
• Cutting-edge hardware/software exposure
• Opportunity for contract-to-hire conversion
• Collaborative remote/on-site hybrid environment
Responsibilities
- Provide Tier 2-3 technical support for hardware/software issues during weekend shifts
- Manage server infrastructure monitoring and proactive maintenance
- Document incident reports and troubleshooting procedures
- Collaborate with cross-functional teams on system deployments
- Ensure 99.9% uptime for critical weekend operations
- Conduct user training for weekend staff on new systems
- Implement security protocols and access controls
Qualifications
- 3+ years of IT support experience with weekend shift exposure
- CompTIA Network+ or equivalent certification required
- Proficiency in Windows Server 2019/2022 and Active Directory
- Strong troubleshooting skills for network infrastructure issues
- Experience with ticketing systems (ServiceNow preferred)
- Ability to work independently with minimal supervision
- Valid Pennsylvania driver's license for occasional on-site visits