Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist! We're seeking a skilled professional to deliver exceptional technical support during weekend shifts (Saturday/Sunday). This contract role offers flexible hours while maintaining critical infrastructure for our Denver-based clients. Enjoy competitive pay, remote-friendly options, and the opportunity to work with cutting-edge technology in a collaborative environment.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage network security protocols and system updates
- Document all troubleshooting steps and maintenance activities
- Collaborate with cross-functional teams during weekend deployments
- Monitor system performance and resolve incidents proactively
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- CompTIA Network+ or equivalent certification preferred
- Strong troubleshooting skills for network, hardware, and software issues
- Ability to work independently during weekend shifts (6 AM - 6 PM)
- Excellent communication and customer service skills
- Experience with ticketing systems (ServiceNow/Jira)
- Valid Colorado driver's license for occasional on-site visits