Job Description
Join our dynamic team as a Weekend IT Support Specialist in Houston! This contract role offers flexible weekend shifts while supporting cutting-edge technology infrastructure. Perfect for tech professionals seeking work-life balance without sacrificing impact. Enjoy competitive compensation and the opportunity to work with Fortune 500 clients in Houston's thriving energy sector.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage network infrastructure and security protocols
- Document incidents and maintain service desk ticketing systems
- Collaborate with cross-functional teams during system upgrades
- Conduct user training on new technologies and best practices
- Monitor system performance and troubleshoot network connectivity
- Implement cybersecurity measures and data protection protocols
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA A+/Network+ or equivalent certifications required
- Proficiency in Windows Server, Active Directory, and cloud platforms
- Strong problem-solving skills with ability to work independently
- Weekend availability (Saturday/Sunday, 8 AM - 6 PM)
- Excellent communication skills and customer service orientation
- Experience with ticketing systems like ServiceNow or Jira