Job Description
Join TechSolutions Inc. as a Night Shift IT Support Specialist in San Antonio! We're seeking a skilled professional to provide critical technical support during overnight hours. This contract role offers competitive pay and the opportunity to work with cutting-edge technology while serving our diverse client base. If you thrive in fast-paced environments and excel at problem-solving, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues during night shift hours
- Monitor and maintain network infrastructure, servers, and cloud systems
- Document incident reports, resolutions, and standard procedures
- Collaborate with cross-functional teams to ensure seamless 24/7 operations
- Conduct system backups, security patches, and preventive maintenance
- Train end-users on IT best practices and tool utilization
Qualifications
- 3+ years of IT support experience, including night shift or 24/7 environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and cloud platforms (AWS/Azure)
- Strong troubleshooting skills for network, hardware, and software issues
- Excellent communication abilities for both technical and non-technical audiences
- Ability to work independently with minimal supervision
- Valid Texas driver's license for occasional on-site visits