Job Description
Join TechSolutions Inc. as a Night Shift IT Support Specialist in Denver! We're seeking skilled professionals to provide critical technical support during overnight hours. This contract role offers competitive pay and flexible scheduling while ensuring our global operations run smoothly. If you thrive in dynamic environments and possess strong troubleshooting skills, apply now to become part of our innovative team.
Responsibilities
- Provide 24/7 technical support for hardware, software, and network infrastructure
- Monitor and resolve system alerts during overnight operations
- Execute system backups, updates, and security protocols
- Collaborate with global teams to resolve cross-functional issues
- Document incidents, resolutions, and preventive measures
- Conduct regular system health checks and maintenance
- Train users on remote access and security best practices
Qualifications
- 3+ years in IT support or system administration
- Experience with Windows Server, Active Directory, and cloud platforms
- CompTIA Security+ or equivalent certification preferred
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Experience with ticketing systems (ServiceNow/Jira)
- Valid Colorado driver's license for occasional on-site visits