Job Description
Join our dynamic team as a Contract Weekend IT Support Specialist in Chicago! This premium opportunity offers flexible weekend shifts (Saturday/Sunday) supporting cutting-edge technology solutions in a fast-paced environment. Ideal for tech professionals seeking work-life balance without compromising impact. Enjoy competitive rates, remote collaboration options, and the chance to work with Fortune 500 clients. Apply now to elevate your career!
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Manage network security protocols and system updates
- Document incident reports and resolution procedures
- Collaborate with remote teams via ticketing systems
- Conduct endpoint device maintenance and troubleshooting
- Implement backup/recovery procedures for critical systems
- Support cloud infrastructure (AWS/Azure) configurations
Qualifications
- 3+ years in IT support or system administration
- CompTIA Network+ or equivalent certification
- Expertise in Windows/macOS environments
- Experience with ServiceNow or Jira ticketing
- Weekend availability (Saturday/Sunday shifts)
- Strong communication and problem-solving skills
- Basic knowledge of cybersecurity protocols