Job Description
Are you a tech-savvy professional looking for flexibility and premium pay? Apex Technical Solutions is currently seeking a highly motivated Contract Night Shift IT Support Specialist to join our dynamic team in Indianapolis, IN. This is a fantastic opportunity to work in a quiet environment with a competitive hourly rate and the freedom of contract work.
As part of our 24/7 operations center, you will play a critical role in maintaining system integrity and resolving technical issues for our clients. We pride ourselves on a modern, high-conversion work culture that values technical excellence and work-life balance.
Responsibilities
- Provide 2nd and 3rd level technical support for hardware, software, and network issues during night operations.
- Monitor server health, network traffic, and system logs to proactively identify and resolve potential outages.
- Assist in the deployment and configuration of workstations and mobile devices for remote teams.
- Document all incidents, resolutions, and maintenance activities in our CRM system.
- Collaborate with the day-shift team to ensure seamless handover of ongoing technical tasks.
- Perform routine system patches and security updates outside of peak business hours.
Qualifications
- Minimum of 2 years of experience in IT support or systems administration.
- Must be willing and able to work night shifts (10:00 PM - 6:00 AM).
- Strong knowledge of Windows and Linux operating systems.
- Familiarity with networking concepts, VPNs, and troubleshooting protocols.
- Excellent problem-solving skills and the ability to work independently with minimal supervision.
- Current CompTIA A+ or Network+ certification is a plus.