Job Description
Join our dynamic IT support team as a Contract Night Shift Specialist in Seattle. This premium opportunity offers flexible scheduling, competitive compensation, and the chance to work with cutting-edge technology. Perfect for tech professionals seeking non-traditional hours while maintaining a healthy work-life balance. Enjoy premium benefits including remote work options and professional development stipends.
Responsibilities
- Provide Tier 2/3 technical support for enterprise systems during overnight hours
- Monitor and resolve network outages, server issues, and security alerts
- Collaborate with global teams via ticketing systems for incident management
- Document technical procedures and knowledge base articles
- Perform system maintenance and scheduled updates during low-traffic periods
- Conduct user training sessions for after-hours staff
Qualifications
- 3+ years of enterprise IT support experience
- CompTIA Network+ or AWS/Azure certification required
- Proven experience with Windows Server and Linux environments
- Strong troubleshooting skills for network, hardware, and software issues
- Excellent communication skills for remote team collaboration
- Ability to work independently with minimal supervision
- Valid Washington State driver's license (occasional on-site visits)