Job Description
Join our dynamic team as a Contract Night Shift IT Support Specialist in Seattle! This premium opportunity offers flexibility, competitive compensation, and the chance to work with cutting-edge technology while supporting critical business operations during off-peak hours. We're seeking a proactive professional to maintain system integrity and deliver exceptional technical support to our remote workforce.
This contract role is perfect for night owls with a passion for problem-solving and a commitment to excellence. Enjoy a collaborative environment with modern tools and the autonomy to make an impact while Seattle sleeps.
Responsibilities
- Provide 24/7 remote IT support for enterprise systems during night shift hours
- Monitor and maintain server infrastructure, cloud services, and network security
- Resolve escalated technical issues via ticketing system and remote access
- Execute system updates, patches, and scheduled maintenance windows
- Document incident reports, resolutions, and knowledge base articles
- Collaborate with global IT teams during handover procedures
- Conduct proactive system health checks and performance optimization
Qualifications
- 3+ years of enterprise IT support experience with night shift exposure
- Expertise in Windows Server administration and Active Directory
- Strong knowledge of cloud platforms (AWS/Azure) and SaaS applications
- CompTIA Security+ or equivalent certification required
- Proven experience with remote support tools (TeamViewer, AnyDesk)
- Exceptional troubleshooting skills with network and hardware issues
- Ability to work independently with minimal supervision
- Excellent written communication for incident documentation