Job Description
Join Our Elite Weekend Team in Los Angeles
Are you a dedicated IT professional seeking a flexible, high-paying contract opportunity? Apex Technical Solutions is currently seeking a Weekend Technical Support Specialist to join our dynamic team in Los Angeles. This is a fantastic opportunity for tech-savvy individuals who thrive in a fast-paced environment and want to balance their career with personal commitments.
As a contract specialist, you will play a crucial role in maintaining our infrastructure and ensuring seamless operations during non-business hours. We offer a premium compensation package and a modern work culture.
Responsibilities
- Provide Tier 2 Technical Support: Troubleshoot hardware and software issues for internal staff and clients.
- System Maintenance: Perform critical server updates, patch management, and security checks on weekends.
- Helpdesk Operations: Manage a high volume of tickets regarding network connectivity, printer malfunctions, and account access.
- Hardware Deployment: Set up and configure workstations for new employees or equipment refreshes.
- Incident Response: Rapidly resolve technical incidents to minimize downtime during critical weekend operations.
Qualifications
- Experience: Minimum 2-3 years of experience in IT support, helpdesk, or system administration.
- Schedule: Must be available to work full weekends (Saturday & Sunday) on a recurring basis.
- Technical Skills: Proficiency in Windows 10/11, Active Directory, Microsoft Office Suite, and troubleshooting TCP/IP networks.
- Communication: Excellent verbal and written communication skills with a customer-centric approach.
- Flexibility: Ability to work independently and handle complex technical problems with minimal supervision.