Job Description
We are seeking a highly skilled Contract Weekend Support Engineer to join our dynamic team in Phoenix, Arizona. In this role, you will be responsible for maintaining system integrity and providing critical technical support during off-peak hours. We offer a competitive rate and a flexible schedule perfect for those seeking work-life balance without sacrificing career growth.
Responsibilities
- Perform comprehensive system maintenance and troubleshooting for Windows and Linux environments.
- Monitor server health and network performance to ensure 99.9% uptime during weekend shifts.
- Deploy security patches, software updates, and configuration changes to production systems.
- Respond to critical tickets and escalate complex issues to Tier 1 teams.
- Conduct routine audits of hardware and software assets.
- Document all technical procedures and incident reports in our ticketing system.
Qualifications
- Minimum of 3 years of experience in IT support or systems administration.
- Strong proficiency in Windows Server and Active Directory.
- Experience with remote desktop tools (RDP, TeamViewer, AnyDesk).
- Ability to work independently with minimal supervision.
- Flexibility to work weekends (Saturday and Sunday).
- Associate’s degree or higher in Computer Science or a related field.