Job Description
Are you looking for a flexible contract role with a competitive hourly rate? Apex Technical Solutions is seeking a highly skilled Contract Weekend IT Support Specialist to join our team in San Diego, CA. This is an excellent opportunity for tech professionals who thrive on autonomy and enjoy working in a dynamic environment without the Monday-Friday grind.
Why Join Us?
- Competitive Hourly Rate: $35.00 - $45.00 USD.
- Flexible Schedule: Enjoy your weekdays completely free.
- Modern Tech Stack: Work with the latest enterprise hardware and software.
- Immediate Start: Begin contributing to our success right away.
We are looking for a problem-solver who can ensure business continuity during critical off-hours.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues during weekend shifts.
- Monitor system alerts and resolve critical incidents to ensure maximum business continuity.
- Manage and troubleshoot Active Directory, VPN access, and enterprise email systems.
- Perform system updates, patch management, and security checks on weekends.
- Assist in the deployment and configuration of new workstations, printers, and peripherals.
- Document all technical issues and resolutions in the ticketing system (ServiceNow/Jira).
- Collaborate with the on-site team during transition periods to hand off unresolved tickets.
Qualifications
- Minimum of 2 years of experience in IT Help Desk or Technical Support.
- Strong knowledge of Windows 10/11 and the Microsoft Office 365 Suite.
- Familiarity with Linux and basic scripting (PowerShell/Bash) is a significant plus.
- Excellent communication skills and the ability to explain technical concepts to non-technical users.
- Mandatory: Must be available to work weekends (Saturday and/or Sunday) on a recurring basis.
- Ability to work independently and manage time effectively with minimal supervision.
- Candidate must be legally authorized to work in the USA.