Job Description
Are you a dedicated IT professional looking for a lucrative weekend contract? Apex Systems is seeking a skilled IT Support Specialist to join our dynamic team in Indianapolis, IN.
Enjoy the flexibility of a contract role while providing critical technical support to our clients. We are looking for a self-starter who thrives in a fast-paced environment and is ready to ensure business continuity over the weekends.
Why This Role?
- Flexible Schedule: Focus on your work-life balance with a dedicated weekend role.
- Competitive Pay: Earn between $35.00 and $45.00 per hour.
- Professional Growth: Work with cutting-edge technologies and experienced teams.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues.
- Manage and resolve IT helpdesk tickets efficiently and accurately.
- Perform hardware installations, configurations, and basic troubleshooting.
- Assist with software updates, patch management, and security protocols.
- Collaborate with the on-site team during handover periods to ensure seamless operations.
Qualifications
- Minimum of 2 years of experience in IT Helpdesk or Technical Support.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Familiarity with remote desktop tools and ticketing systems (e.g., ServiceNow, Jira).
- Ability to work weekends (Saturday and Sunday) and holidays as required.
- Excellent problem-solving skills and customer service orientation.