Job Description
Are you a dedicated technical professional looking for a weekend schedule with a high-impact role? Detroit Tech Solutions is seeking a skilled Weekend IT Support Specialist to join our elite team.
In this contract position, you will be the primary point of contact for technical troubleshooting and system maintenance during critical weekend hours. If you excel in a fast-paced environment and have a passion for resolving complex IT issues, we want to hear from you.
Why You'll Love This Role:
- Weekend-Only Schedule: Enjoy a predictable schedule (Saturday & Sunday).
- Competitive Pay: Earn between $25.00 and $35.00 per hour.
- Contract Flexibility: A great opportunity for contract work with potential for extension.
- Prime Location: Work from our modern office in the heart of Detroit.
Responsibilities
- Provide advanced technical support for hardware, software, and network connectivity issues.
- Manage and troubleshoot local and wireless printer configurations.
- Perform routine system backups, patch management, and security audits on weekends.
- Assist with the deployment of new hardware and software for weekend staff.
- Maintain accurate documentation of all tickets, resolutions, and system logs.
- Monitor server health and escalate critical outages immediately.
- Ensure the IT workspace is organized and inventory is up to date.
Qualifications
- High school diploma or GED; Associate’s degree in Computer Science or IT preferred.
- Certification such as CompTIA A+, Network+, or Security+ is highly desirable.
- Minimum of 2 years of experience in IT support or help desk environments.
- Mandatory: Must be available to work every weekend without exception.
- Strong problem-solving skills and the ability to troubleshoot under pressure.
- Excellent verbal and written communication skills.
- Ability to lift and move IT equipment (up to 50 lbs).