Job Description
Join TechFlow Solutions as a Weekend IT Support Specialist and become the backbone of our weekend operations! This contract role offers flexible weekend schedules (Sat/Sun 8am-4pm) while supporting high-profile clients in San Francisco's dynamic tech hub. You'll work in a collaborative environment solving complex technical challenges with cutting-edge infrastructure. Perfect for experienced professionals seeking work-life balance without sacrificing impact. Apply now to elevate your career with this prestigious opportunity!
Responsibilities
- Provide Tier 2-3 technical support for cloud infrastructure and enterprise systems
- Monitor and resolve critical system alerts during weekend operations
- Collaborate with on-call engineers to troubleshoot complex network issues
- Document incident reports and maintain knowledge base articles
- Execute scheduled maintenance windows during off-peak hours
- Support cybersecurity protocols and access management requests
- Train weekend staff on IT best practices and SOPs
Qualifications
- 3+ years of enterprise IT support experience with AWS/Azure
- CompTIA Network+ or equivalent certification required
- Expertise in Windows Server 2019/2022 and Active Directory
- Strong scripting skills (Python/PowerShell) for automation
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to work independently with minimal supervision
- Weekend availability mandatory (Sat/Sun 8am-4pm)
- Valid California driver's license for occasional site visits