Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist in sunny San Diego! We're seeking tech-savvy professionals to deliver exceptional remote and on-site support during weekend shifts. Enjoy flexible hours while troubleshooting cutting-edge systems for Fortune 500 clients. This contract role offers competitive compensation and the opportunity to work with industry-leading technologies.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Manage service tickets via JIRA with SLA compliance
- Deploy and configure Windows/macOS systems across diverse environments
- Conduct cybersecurity vulnerability assessments and remediation
- Document technical procedures and maintain knowledge base articles
- Collaborate with cross-functional teams during system outages
- Train end-users on new technology implementations
Qualifications
- 3+ years in IT support with weekend/holiday shift experience
- CompTIA A+/Network+ or equivalent certifications required
- Expertise in Active Directory, Azure AD, and cloud infrastructure
- Proficient in SCCM, Intune, and endpoint management tools
- Strong troubleshooting skills for Windows/macOS/Linux environments
- CCNA or equivalent networking certification preferred
- Excellent written communication for technical documentation
- Must be available Saturdays and Sundays 6AM-2PM PST