Job Description
Join our dynamic team as a Weekend IT Support Specialist in Denver! We're seeking a tech-savvy professional to provide critical system support during weekend shifts. This contract role offers flexibility while ensuring our infrastructure remains seamless for Monday operations. Enjoy competitive compensation and a collaborative environment where your expertise makes a tangible impact.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Resolve escalated tickets and troubleshoot complex IT issues during weekend shifts
- Execute system updates, patches, and security protocols during off-peak hours
- Document all incidents, resolutions, and maintenance activities
- Collaborate with weekday teams to ensure continuity of service
- Monitor system performance and proactively address potential vulnerabilities
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- CompTIA A+ or Network+ certification required
- Strong troubleshooting skills for network, hardware, and software issues
- Weekend availability (Saturday/Sunday, 8 AM - 6 PM)
- Experience with ticketing systems (ServiceNow/Jira) preferred
- Ability to work independently with minimal supervision
- Valid Colorado driver's license for occasional on-site visits