Job Description
Join our dynamic team as a Weekend IT Support Specialist in Seattle! We're seeking a tech-savvy professional to provide critical IT infrastructure support during high-traffic weekend hours. This contract role offers competitive compensation and the flexibility to balance your work-life while making an impact. Work in a collaborative environment supporting cutting-edge systems for Fortune 500 clients.
Responsibilities
- Provide Tier 2-3 technical support for Windows/macOS environments
- Manage server infrastructure and cloud services (AWS/Azure)
- Resolve network connectivity and security incidents
- Deploy and configure hardware/software solutions
- Document technical procedures and knowledge base articles
- Collaborate with on-call engineers for complex escalations
Qualifications
- 3+ years of IT support experience with weekend/holiday availability
- CompTIA Network+ or equivalent certification required
- Proficiency in Active Directory, VPNs, and endpoint management
- Strong troubleshooting skills for SaaS applications
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to work independently with minimal supervision