Job Description
Join our dynamic IT team in Fort Worth as a Weekend IT Support Specialist! This contract position offers flexible weekend hours while providing critical technical support to our clients. You'll be the go-to expert for resolving hardware/software issues, maintaining system integrity, and delivering exceptional customer service. Perfect for tech professionals seeking work-life balance with competitive compensation.
Responsibilities
- Provide remote and on-site technical support for hardware/software systems
- Install, configure, and troubleshoot Windows/macOS environments
- Manage network connectivity and security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with team to implement system upgrades
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience
- CompTIA A+/Network+ certification preferred
- Proficiency in Windows/macOS, Active Directory, and cloud services
- Strong diagnostic and problem-solving abilities
- Excellent communication and customer service skills
- Ability to work independently during weekend shifts
- Valid Texas driver's license required for on-site visits