Job Description
Join TechCorp Solutions as a Weekend IT Support Specialist and elevate your career while enjoying Seattle's vibrant lifestyle! This contract role offers the perfect blend of professional growth and work-life balance with weekend-only shifts. As a key member of our dynamic IT team, you'll provide critical technical support to enterprise clients, ensuring seamless system operations during high-demand weekend hours. We offer competitive compensation, flexible scheduling, and opportunities to work with cutting-edge technologies in a collaborative environment.
Our ideal candidate thrives in fast-paced settings and possesses a passion for delivering exceptional customer service. If you're ready to leverage your technical expertise in a role that respects your time outside of work, apply now to join Seattle's premier tech support team!
Responsibilities
- Provide Tier 2/3 technical support via phone, email, and remote access for enterprise systems
- Troubleshoot complex hardware/software issues including Windows, macOS, and network infrastructure
- Execute system deployments, updates, and security patches during weekend maintenance windows
- Document all technical solutions and procedures in our knowledge base
- Collaborate with on-call engineers to resolve escalated incidents
- Monitor system performance and proactively address potential weekend disruptions
Qualifications
- 3+ years of enterprise IT support experience with weekend shift exposure
- CompTIA A+/Network+ or equivalent certifications required
- Expertise in Active Directory, SCCM, and cloud platforms (Azure/AWS)
- Strong diagnostic skills for hardware, OS, and network issues
- Ability to work independently with minimal supervision
- Valid Washington State driver's license for occasional on-site visits
- Excellent written and verbal communication skills