Job Description
Join TechFlow Solutions as a Weekend Contract IT Support Specialist and leverage your technical expertise in a dynamic, high-growth environment. This premium contract role offers flexible weekend hours while supporting cutting-edge infrastructure for Bay Area enterprises. You'll be the backbone of our weekend operations, ensuring seamless technology experiences for clients across San Francisco. This position is ideal for skilled professionals seeking competitive compensation and impactful project-based work.
Responsibilities
- Provide Tier 2-3 technical support for Windows/macOS systems, network infrastructure, and cloud services
- Deploy and configure hardware/software solutions for weekend client implementations
- Monitor and maintain server environments during weekend operations
- Document technical procedures and create knowledge base articles
- Collaborate with on-call engineers to resolve critical incidents
- Conduct weekend system audits and security vulnerability assessments
- Support remote and on-site troubleshooting for enterprise clients
Qualifications
- 3+ years of IT support experience with enterprise environments
- CompTIA Network+ or equivalent certification required
- Proficiency in Active Directory, Azure AD, and cloud platforms (AWS/Azure)
- Strong scripting skills (PowerShell, Python, or Bash)
- Experience with ITSM tools (ServiceNow, Jira Service Desk)
- Ability to work independently with minimal supervision
- Valid California driver's license for occasional on-site visits
- Weekend availability (Saturday/Sunday, 8am-6pm)