Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist and become an essential part of our dynamic team! This contract position offers the flexibility of weekend shifts while providing critical technical support to clients across Indianapolis. You'll work in a modern, fast-paced environment where your problem-solving skills directly impact business operations.
Why This Role Stands Out:
- Competitive hourly compensation with weekend differential
- Opportunity to work with cutting-edge enterprise systems
- Flexible contract terms with potential for extension
- Professional development stipend included
If you're a tech enthusiast seeking weekend flexibility without sacrificing professional growth, this role is designed for you.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems during weekend shifts
- Diagnose and resolve complex IT issues including Windows OS, cloud platforms, and enterprise applications
- Implement security patches, updates, and system configurations to maintain operational integrity
- Document all technical procedures, resolutions, and system changes in ITSM tools
- Collaborate with weekday IT teams to ensure seamless cross-shift handovers
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address potential vulnerabilities
Qualifications
- 3+ years of IT support experience with weekend shift availability
- CompTIA A+/Network+ certifications or equivalent technical expertise
- Proficiency in Windows Server, Active Directory, and cloud services (AWS/Azure)
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- Excellent communication abilities with both technical and non-technical stakeholders
- Experience with ITSM tools like ServiceNow or Jira
- Ability to work independently while maintaining team collaboration standards