Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist and elevate your career while enjoying Phoenix's vibrant weekends! We're seeking a tech-savvy professional to provide critical IT infrastructure support during our high-traffic weekend operations. This contract role offers competitive compensation, flexible scheduling, and the opportunity to work with cutting-edge technology in one of America's fastest-growing tech hubs. Perfect for candidates seeking work-life balance without sacrificing professional growth.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Manage server maintenance, security patches, and system updates
- Diagnose and resolve complex IT issues across Windows/Linux environments
- Implement cybersecurity protocols and monitor threat detection systems
- Document incident reports, system changes, and knowledge base articles
- Collaborate with cross-functional teams on weekend infrastructure projects
- Ensure 99.9% uptime for critical business applications
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Network+ or AWS Certified Cloud Practitioner certification required
- Proficiency in Active Directory, Azure AD, and virtualization (VMware/Hyper-V)
- Strong knowledge of Windows Server 2019/2022 and Linux administration
- Experience with ticketing systems (ServiceNow/Jira) and remote monitoring tools
- Ability to work independently with minimal supervision during off-hours
- Excellent problem-solving skills and customer service orientation
- Valid driver's license and reliable transportation for on-site emergencies