Job Description
Join our elite weekend IT support team at Nexus Solutions Group! We're seeking a tech-savvy specialist to deliver exceptional remote and on-site support during high-demand weekend shifts. This contract role offers flexible hours while tackling critical infrastructure challenges for Fortune 500 clients across the Seattle metro area. Enjoy competitive compensation, cutting-edge projects, and work-life balance that fits your schedule.
Why Nexus Solutions Group?
- Industry-leading compensation with weekend shift premiums
- Opportunity to work with enterprise-level technology
- Flexible contract terms (6-12 month assignments)
- Professional development stipend included
Responsibilities
- Provide Tier 2/3 technical support for Windows/macOS environments
- Manage Active Directory, VPN configurations, and cloud infrastructure
- Troubleshoot network connectivity issues and security protocols
- Deploy and configure endpoint management solutions (Intune, Jamf)
- Document incident reports and create technical knowledge base articles
- Collaborate with cross-functional teams during weekend system deployments
- Conduct periodic hardware/software audits and maintenance
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Security+ or equivalent certification required
- Proficiency in PowerShell, scripting (Python/Bash), and automation tools
- Strong understanding of cloud platforms (AWS/Azure)
- Experience with ServiceNow or ITSM platforms
- Ability to work independently with minimal supervision
- Valid Washington State driver's license (for occasional on-site visits)
- Weekend availability (Sat/Sun 8AM-6PM or equivalent)