Job Description
Join our dynamic team as a Weekend IT Support Specialist! This high-impact contract role offers weekend flexibility while working with cutting-edge technology in San Jose's thriving tech hub. We're seeking a detail-oriented professional to deliver exceptional technical support to our Fortune 500 clients during critical weekend system updates. Enjoy competitive compensation, remote collaboration options, and the opportunity to build your portfolio with industry leaders.
Responsibilities
- Provide Tier 2-3 technical support for enterprise hardware/software systems
- Execute weekend system upgrades, patch deployments, and network configurations
- Document all IT activities in compliance with SOX and ISO 27001 standards
- Collaborate with cross-functional teams to resolve complex infrastructure issues
- Monitor system health using SolarWinds and ServiceNow platforms
- Conduct post-implementation reviews and create improvement reports
Qualifications
- 3+ years of enterprise IT support experience with weekend shift exposure
- CompTIA Security+ or equivalent certification required
- Proficiency in Windows Server 2019/2022 and Active Directory
- Hands-on experience with virtualization (VMware/Hyper-V) and cloud platforms
- Strong troubleshooting skills for network, storage, and endpoint systems
- Ability to work independently with minimal weekend supervision
- Valid California driver's license for occasional on-site visits