Job Description
Join TechSolutions Group as a Weekend IT Support Specialist for a high-impact contract role in Philadelphia! We're seeking a tech-savvy professional to deliver exceptional IT support during weekend shifts. This role offers flexibility while allowing you to solve complex technical challenges for diverse clients. Enjoy competitive compensation, modern work environment, and the opportunity to enhance your expertise in cutting-edge technologies. Perfect for candidates seeking weekend-only work arrangements without compromising career growth.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage network infrastructure and security protocols
- Install, configure, and maintain IT systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams during weekend operations
- Conduct system backups and data recovery procedures
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience with weekend shift exposure
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Windows/macOS, Active Directory, and cloud services
- Strong troubleshooting skills for network/hardware issues
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to work independently with minimal supervision
- Valid Pennsylvania driver's license for on-site visits