Job Description
Join TechSolutions Denver as a Weekend IT Support Specialist and become the backbone of our weekend operations! This contract role offers the perfect blend of flexibility and professional growth, allowing you to showcase your technical expertise while enjoying a work-life balance. Work in a dynamic, fast-paced environment where your problem-solving skills directly impact client satisfaction. Our Denver-based team values innovation and collaboration, making this an ideal opportunity for tech professionals seeking weekend-only contracts. Enjoy competitive compensation and the chance to work with cutting-edge technologies while serving diverse clients across the Denver metropolitan area.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripheral devices
- Manage user accounts, permissions, and access controls across enterprise systems
- Document all IT incidents, resolutions, and asset updates in ticketing systems
- Collaborate with weekday IT teams for seamless handovers and continuity
- Conduct system backups, security patches, and preventive maintenance
- Train end-users on software applications and best practices
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- CompTIA A+/Network+ certification or equivalent technical training
- Strong diagnostic skills for hardware/software troubleshooting
- Experience with ticketing systems (ServiceNow, Jira, or Zendesk)
- Excellent communication skills with ability to explain technical concepts
- Valid Colorado driver's license for occasional on-site visits
- Ability to work independently and make sound decisions under pressure
- Weekend availability (Saturday/Sunday) required