Job Description
Join TechCorp Solutions as a Weekend IT Support Specialist for a high-impact contract role in Houston. This position offers flexible weekend hours while supporting critical infrastructure for Fortune 500 clients. Enjoy competitive compensation and the opportunity to showcase your technical expertise in a dynamic environment. Perfect for candidates seeking work-life balance without compromising on professional growth.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues during weekend shifts
- Manage network troubleshooting, server maintenance, and security protocols
- Document all incidents, resolutions, and preventive measures in ServiceNow
- Collaborate with weekday teams for seamless handovers and escalation procedures
- Deploy and configure end-user devices according to company standards
- Monitor system performance and proactively address potential vulnerabilities
- Train clients on basic IT best practices during on-site visits
Qualifications
- 3+ years of IT support experience with Windows/Linux environments
- CompTIA A+/Network+ certification or equivalent industry credentials
- Proficiency in Active Directory, VPNs, and cloud platforms (AWS/Azure)
- Strong problem-solving skills with ability to work independently
- Valid Texas driver's license for occasional client site visits
- Weekend availability (Saturday/Sunday, 7am-7pm)
- Experience with ticketing systems (ServiceNow/Jira)