Job Description
Join our dynamic team as a Weekend IT Support Specialist in sunny Jacksonville! We're seeking a tech-savvy professional to deliver exceptional remote IT services during weekend shifts. This contract role offers flexible hours while supporting enterprise clients with cutting-edge solutions. Enjoy competitive compensation and the opportunity to work with industry-leading technologies in a fast-paced environment.
Responsibilities
- Provide remote IT support for hardware/software issues during weekend shifts (Sat-Sun)
- Resolve network connectivity, security, and system performance challenges
- Document all incidents, resolutions, and preventive measures
- Collaborate with on-call engineers for complex escalations
- Conduct system updates and patch deployments
- Monitor server health and infrastructure status
- Deliver user training and technical guidance
Qualifications
- 2+ years of IT support experience with weekend availability
- Proficiency in Windows/macOS, Active Directory, and cloud services
- Strong troubleshooting skills for network/endpoint issues
- CompTIA A+ or equivalent certification preferred
- Excellent written/verbal communication skills
- Ability to work independently with minimal supervision
- Experience with ticketing systems (ServiceNow/Jira)
- Valid Florida driver's license (for occasional on-site visits)