Job Description
Join our innovative Austin-based team as a Weekend IT Support Specialist. This contract position offers flexibility with weekend shifts while supporting cutting-edge technology initiatives. Ideal for professionals seeking work-life balance without compromising impact. Enjoy competitive compensation and the opportunity to work with Fortune 500 clients in a dynamic environment.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage Active Directory, Azure AD, and cloud infrastructure
- Deploy and configure Windows/macOS systems in enterprise environments
- Monitor network performance using tools like SolarWinds and Nagios
- Document technical procedures and maintain service desk tickets
- Collaborate with cross-functional teams during system deployments
- Ensure compliance with IT security protocols and best practices
Qualifications
- 3+ years of IT support experience with weekend shift availability
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows Server administration and cloud technologies
- Strong troubleshooting skills for hardware/software issues
- Experience with service desk tools (ServiceNow, Jira Service Desk)
- Excellent communication skills for client-facing interactions
- Austin-based candidates with local transportation preferred