Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist in Charlotte, NC! This contract role offers flexible weekend shifts (Sat-Sun) supporting enterprise clients. You'll troubleshoot hardware/software issues, deploy network solutions, and deliver exceptional technical support in a dynamic environment. Perfect for candidates seeking work-life balance with premium compensation.
Responsibilities
- Provide remote/on-site technical support for Windows/macOS systems
- Deploy and configure network infrastructure including routers/firewalls
- Troubleshoot cloud services (AWS/Azure) and SaaS applications
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams on weekend deployments
- Perform system backups and disaster recovery drills
- Train end-users on new technology implementations
Qualifications
- 3+ years of IT support experience with weekend availability
- CompTIA A+/Network+ certification required
- Proficiency in Active Directory, VPN, and endpoint security tools
- Experience with ticketing systems (ServiceNow/Jira)
- Strong troubleshooting skills for hardware/software issues
- Ability to work independently with minimal supervision
- Valid North Carolina driver's license for on-site visits
- OSHA 10 certification preferred