Job Description
Join our dynamic team as a Weekend IT Support Specialist in Denver! We're seeking a tech-savvy professional to provide critical IT infrastructure support during weekend shifts. This contract role offers flexibility while ensuring our systems run smoothly 24/7. Ideal candidates will thrive in fast-paced environments and possess strong troubleshooting skills. Enjoy competitive pay and the opportunity to work with cutting-edge technologies in Denver's thriving tech scene.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Manage ticket queues and resolve IT incidents within SLA targets
- Deploy and configure new workstations and peripheral devices
- Conduct system backups, maintenance, and security updates
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams during system upgrades
- Monitor system health and proactively address potential issues
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and cloud platforms
- Strong diagnostic skills for hardware/software troubleshooting
- Excellent communication and customer service abilities
- Ability to work independently with minimal supervision
- Weekend availability (Saturday/Sunday 8am-6pm)
- Valid Colorado driver's license for occasional on-site visits