Job Description
Join TechSolutions NY as a Weekend IT Support Specialist for a high-impact contract role supporting Fortune 500 clients in Manhattan. This position offers premium compensation and flexible weekend hours while working with cutting-edge technology in a collaborative environment. You'll be the go-to technical expert ensuring seamless operations during critical business hours.
Responsibilities
- Provide remote and on-site technical support for enterprise hardware/software systems
- Resolve critical IT infrastructure issues during weekend operational windows
- Deploy and configure network equipment, servers, and cloud services
- Document technical procedures and maintain accurate incident reports
- Collaborate with cross-functional teams on system upgrades and security protocols
- Monitor system performance and implement preventive maintenance measures
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- CompTIA A+/Network+ certification or equivalent industry credential
- Proficiency in Active Directory, Azure AD, and cloud infrastructure
- Strong troubleshooting skills for network connectivity and hardware failures
- Ability to work independently with minimal supervision during off-hours
- Valid New York State driver's license for occasional on-site visits
- Experience with ticketing systems (ServiceNow/Jira) preferred