Job Description
Join our dynamic tech team as a Weekend IT Support Specialist! This contract position offers the flexibility of weekend shifts while delivering critical IT infrastructure support to top Bay Area startups. Enjoy competitive hourly rates, remote work options, and the opportunity to work with cutting-edge technologies. Perfect for tech professionals seeking work-life balance without compromising impact.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Resolve complex IT issues across Windows/macOS environments
- Manage user accounts, permissions, and security protocols
- Deploy and configure cloud infrastructure (AWS/Azure)
- Document technical procedures and incident reports
- Collaborate with cross-functional teams during system updates
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- Strong knowledge of cloud platforms (AWS/Azure) and networking
- CompTIA Network+ or equivalent certification required
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent problem-solving and communication skills
- Ability to work independently during weekend shifts
- Relevant degree or equivalent technical training