Job Description
Join our dynamic team as a Weekend IT Support Specialist in Phoenix! This contract role offers flexible weekend hours while delivering critical technical support to our clients. You'll be the go-to expert for resolving complex IT issues, ensuring seamless operations during high-demand weekends. Ideal for tech professionals seeking work-life balance without compromising impact.
Why Join Us?
- Competitive hourly rates with contract flexibility
- Modern Phoenix tech hub with cutting-edge resources
- Opportunity to work with diverse industry clients
- Weekend schedule (Sat-Sun) with weekday off
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage ticket systems and document incident resolutions
- Install, configure, and troubleshoot network infrastructure
- Conduct cybersecurity assessments and implement best practices
- Train end-users on IT systems and protocols
- Collaborate with cross-functional teams during system updates
- Monitor system performance and proactively address vulnerabilities
Qualifications
- 3+ years in IT support or related technical role
- CompTIA Network+ or equivalent certification required
- Proficiency in Windows OS, Active Directory, and cloud services
- Experience with ticketing systems (ServiceNow, Jira)
- Strong troubleshooting skills with networking fundamentals
- Ability to work independently with minimal supervision
- Valid Arizona driver's license for occasional on-site visits
- Weekend availability (Saturday/Sunday) essential