Job Description
Join TechSolutions Inc. as a Weekend Contract IT Support Specialist! We're seeking a tech-savvy professional to deliver exceptional IT support during weekend shifts at our Denver headquarters. This contract role offers competitive pay and a flexible schedule, perfect for balancing other commitments. You'll be the go-to expert for resolving technical issues, ensuring seamless operations, and maintaining our cutting-edge infrastructure. If you thrive in dynamic environments and excel at problem-solving, we want you on our team!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Troubleshoot and resolve complex IT issues across Windows and Mac environments
- Manage user accounts, permissions, and access controls
- Install, configure, and maintain servers and network equipment
- Document all IT activities, incidents, and resolutions in ticketing systems
- Collaborate with IT team to implement security protocols and updates
- Train users on new technologies and best practices
Qualifications
- 3+ years of experience in IT support or systems administration
- CompTIA A+ or equivalent certification required
- Proficiency in Windows Server, Active Directory, and cloud services
- Strong knowledge of networking (TCP/IP, DNS, DHCP)
- Experience with ticketing systems (ServiceNow, Jira) preferred
- Excellent troubleshooting and customer service skills
- Ability to work independently and manage multiple priorities
- Must be available Saturdays and Sundays (7 AM - 7 PM)