Job Description
We are currently seeking a highly skilled and motivated Temporary IT Support Specialist to join our dynamic team in San Francisco, CA. This is an urgent hiring opportunity requiring immediate availability.
Our client is looking for a proactive problem-solver to provide top-tier technical assistance and ensure seamless operations during a critical project phase. If you thrive in a fast-paced environment and want to make an impact right away, we want to hear from you.
Why Apply?
- Immediate Start: Onboard within 48 hours.
- Competitive Pay: $25 - $35/hr based on experience.
- Premium Location: Work in the heart of San Francisco.
Responsibilities
- Provide exceptional technical support to employees via phone, email, and in-person troubleshooting.
- Diagnose and resolve hardware and software issues efficiently to minimize downtime.
- Manage and maintain inventory for IT equipment, including laptops, peripherals, and mobile devices.
- Assist in the setup and configuration of new workstations and network access for incoming staff.
- Collaborate with the senior engineering team to document technical solutions and update knowledge bases.
- Monitor system performance and proactively identify potential security vulnerabilities.
- Ensure all IT policies and procedures are adhered to during the temporary engagement.
Qualifications
- High school diploma or equivalent; Associate's degree in Computer Science or IT preferred.
- Minimum of 1-2 years of experience in a Help Desk or Technical Support role.
- Proficient knowledge of Microsoft Office Suite and Windows operating systems.
- Strong understanding of network connectivity, hardware components, and troubleshooting protocols.
- Excellent communication skills with the ability to explain complex technical concepts to non-technical users.
- Ability to work independently and manage multiple priorities in a high-pressure, urgent environment.
- Valid US work authorization is required.