Job Description
Join Phoenix's premier staffing agency for an exciting temporary part-time opportunity! We're seeking dynamic Customer Service Specialists to support our growing clients across the Valley. Enjoy flexible scheduling, competitive pay, and the chance to build your professional network while gaining valuable experience in diverse industries.
What We Offer:
- Competitive hourly pay ($16-$20)
- Flexible shifts including evenings/weekends
- Free parking and transit reimbursement
- Weekly pay with direct deposit
- Option for temp-to-perm roles
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update and maintain accurate customer records
- Collaborate with cross-functional teams to resolve complex issues
- Document all interactions in CRM systems
- Adhere to strict SLA and compliance standards
- Participate in ongoing product training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient in Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work in fast-paced environment
- Flexibility to adapt to changing priorities
- Basic math and data entry skills
- Professional demeanor and phone etiquette