Job Description
Join Detroit's fastest-growing startup as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to join our dynamic team on a contract basis. This remote-friendly role offers comprehensive training and flexible hours, making it perfect for students, career changers, or those re-entering the workforce. If you're passionate about helping others and eager to build professional skills, apply today!
Responsibilities
- Respond to customer inquiries via email, chat, and phone with empathy and professionalism
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Adhere to company protocols for data security and privacy
- Participate in weekly training sessions to enhance product knowledge
- Identify opportunities to improve customer satisfaction
- Assist with basic administrative tasks as needed
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (students welcome)
- Strong written and verbal communication skills
- Proficient with basic computer applications (email, browsers)
- Reliable internet connection for remote work
- Ability to work independently and meet deadlines
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US