Job Description
Join our dynamic team in Oklahoma City as a Temporary Part-Time Customer Service Specialist! This flexible role offers competitive pay and the opportunity to gain valuable experience in a fast-paced environment. Perfect for students, career changers, or those seeking supplemental income. Enjoy a supportive workplace culture with training provided and opportunities for advancement.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve customer issues and provide accurate product/service information
- Process orders, returns, and exchanges using CRM software
- Collaborate with team members to ensure seamless customer experiences
- Document interactions and maintain detailed customer records
- Adhere to company policies and service standards
- Contribute to continuous improvement of customer service processes
Qualifications
- High school diploma or equivalent required; college coursework preferred
- 6+ months customer service or call center experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to exceptional service
- Reliable transportation and punctuality
- Flexibility to work evenings/weekends as needed