Job Description
We are currently seeking a highly motivated Temporary IT Support Specialist to join our fast-paced technology team in San Jose, CA. This is an excellent opportunity for tech professionals looking for flexible, short-term work with top-tier Silicon Valley companies. You will play a crucial role in maintaining our client's IT infrastructure and providing exceptional technical assistance to end-users.
Why Join Us?
- Competitive Pay: Earn between $25.00 and $35.00 per hour.
- Flexible Scheduling: Perfect for those seeking temporary work or a side hustle.
- Growth Opportunities: Potential for direct hire based on performance.
- Modern Environment: Work with cutting-edge technology in a collaborative office setting.
Don't miss this chance to leverage your technical skills in a high-demand environment. Apply today to secure your spot!
Responsibilities
- Provide Tier 1 and Tier 2 technical support via phone, email, and in-person for hardware and software issues.
- Install, configure, and troubleshoot desktops, laptops, printers, and mobile devices.
- Manage and maintain a ticketing system to ensure timely resolution of user requests.
- Assist in network setup, security patching, and system backups.
- Onboard new employees by setting up their workstations and accounts.
- Conduct hardware inventory audits and manage asset tags.
- Document all technical issues and resolutions in the knowledge base.
Qualifications
- Minimum of 1-2 years of experience in IT support, help desk, or technical support roles.
- Familiarity with Microsoft Office Suite and common productivity software.
- Strong understanding of Windows and macOS operating systems.
- Excellent problem-solving skills and the ability to explain technical concepts to non-technical users.
- High school diploma or equivalent; Associate degree in Computer Science preferred.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driver's license and access to reliable transportation.