Job Description
Join our dynamic team at Apex Staffing Solutions for an exciting temporary part-time opportunity in Raleigh, NC! We're seeking motivated individuals to provide exceptional customer service support while gaining valuable industry experience. This flexible role offers competitive pay, convenient hours, and the chance to work with leading Fortune 500 clients. Perfect for students, career changers, or those seeking supplemental income. Apply today and start your flexible career journey!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve service issues using CRM systems
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and confidentiality standards
- Participate in ongoing training programs
- Maintain high customer satisfaction metrics
Qualifications
- High school diploma or equivalent required
- 6 months+ customer service experience preferred
- Strong verbal/written communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Raleigh location
- Pass background check and drug screening