Job Description
Join our dynamic team as a Temporary Customer Service Representative in Austin! This flexible part-time role offers the perfect opportunity to gain valuable experience while supporting our clients' needs. Enjoy competitive pay, a professional work environment, and the chance to build your career in customer service. Ideal for students, career changers, or those seeking supplemental income. Apply today and start your journey with a leading staffing agency!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and confidentiality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months of customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficiency with basic computer applications
- Positive attitude and adaptability in fast-paced environments
- Valid work authorization in the US