Job Description
Horizon Staffing Partners is looking for a dedicated and enthusiastic Part-Time Temp Customer Service Representative to join our dynamic team in Nashville, TN. This is an excellent opportunity for those seeking flexible working hours, immediate start dates, and exposure to a thriving business environment.
In this role, you will serve as the primary point of contact for our valued clients, ensuring exceptional service delivery while supporting various administrative functions.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat with a professional and friendly tone.
- Resolve customer complaints and issues efficiently to maintain high satisfaction levels.
- Manage and update customer records in our CRM systems with high accuracy.
- Perform data entry, filing, and other general office administrative tasks.
- Collaborate with the wider team to meet daily and weekly performance targets.
- Provide accurate product and service information to help customers make informed decisions.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or administrative experience is preferred but not mandatory (comprehensive training provided).
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work independently and adapt quickly to changing priorities.